Green SerenityThere is no account to delete
Green Serenity has no sign-up, no login and no user profiles. We hold no name, no email address and no identifier for you, and nothing you do in the app is recorded against you. There is therefore no account deletion request to make, because there is no account.
Everything the app saves is kept in its private storage on your own phone, and removing the app removes all of it.
The one thing our servers keep is the standard access log every web server writes, which records the address requested alongside the IP address it came from. It is deleted automatically after 14 days and is never linked to anything else — set out in full below.
What the app stores on your device
In full — this is the complete list:
- the language you chose;
- your text size;
- whether high contrast is on;
- whether animations are reduced;
- whether videos autoplay;
- which videos you have already watched, so they can show a tick;
- a cached copy of the latest content list, so the app opens instantly and works offline.
None of this identifies you, none of it is transmitted to us, and none of it is shared with anyone. The full detail is in the privacy policy.
Removing it on iPhone or iPad
iOS has no "clear data" button for individual apps, so deleting the app is how you clear its storage:
- Open Settings.
- Tap General, then iPhone Storage (or iPad Storage).
- Find and tap Green Serenity in the list.
- Tap Delete App and confirm.
You can also press and hold the app icon on the Home Screen and choose Remove App → Delete App.
Choose Delete, not Offload. "Offload App" removes the app but deliberately keeps its data so that reinstalling restores your settings. To clear everything, use Delete App.
Removing it on Android
To clear the data but keep the app installed:
- Open Settings.
- Tap Apps (on some phones, Apps & notifications).
- Find and tap Green Serenity.
- Tap Storage & cache.
- Tap Clear storage, then confirm.
To remove it entirely, uninstall the app:
- Press and hold the Green Serenity icon.
- Tap Uninstall, then confirm.
Menu names vary a little between manufacturers, but the path is consistently Settings → Apps → Green Serenity → Storage.
A note about phone backups
If iCloud Backup or Android Backup is switched on, your operating system may have included this app's storage in a backup of your phone. That backup belongs to your Apple or Google account, not to us, and we cannot see it or reach it. Manage or delete it through your device settings, in the same place you manage backups for every other app.
What is on our servers
The project's content — the guides, stories, tutorials and gallery that the app downloads. There is no user database, no profile and no record of what any individual has opened. The app does count how many times each guide and video was opened, but those are totals per item per day with no identifier attached — they say what was read, never by whom, and there is nothing in them to delete on your behalf because nothing in them is yours.
What our server does keep, described in the same terms in our privacy policy, is the standard access log every web server keeps: the IP address a request came from, the time, the address requested and the app's user-agent string. Those entries are deleted automatically after 14 days, are never used to build a profile, and are not linked to anything else.
Making a request
If you would like to exercise any of your rights under the GDPR — access, rectification, erasure, restriction, objection or portability — write to info@green-serenity.com and we will respond within 30 days.
Please be aware of what is realistically possible: with no account and no stored identifier, we usually have no way to locate anything relating to you. If your request concerns a server log entry, we would need the IP address and the approximate time, and even then the entry may already have been deleted.
